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Why Choose Biscom Delivery Server?

Experience

Biscom was founded in 1986 and pioneered the document delivery space with its introduction of the first enterprise fax server. Previously, companies relied on highly manual and tedious fax machines to send out documents which wasted paper, contributed to lost productivity, and was prone to errors. The fax server changed that by enabling users to send documents in any format directly from their desktop. This leap in technology forever changed the expectations of office workers around the world.Today, Biscom is the leader in enterprise fax server solutions for Fortune 1000 companies.

Biscom Delivery Server (BDS) similarly engages Fortune 1000 companies that are using antiquated, time consuming, and unsecure tools to send their mission critical files and documents. FTP, email attachments, or even overnight delivery services are woefully inadequate and in many cases, and do not support the latest requirements for compliance and company policies. Sending confidential information, personally identifiable information (PII), protected health information (PHI) and other sensitive data though unsecure channels could result in identity theft, and loss of intellectual property, leading to fines, lawsuits, and other challenges. Biscom helps companies proactively avoid these problems by supplying the right tools for the job.

The Difference

When you choose Biscom for your secure file transfer needs, you are selecting a company that has experience selling and supporting some of the largest companies in the world with their mission critical processes. Biscom has proven itself to be a technology innovator and leader in the document delivery field, and has been a profitable, growing company for over 20 years. Biscom continually strives to provide forward thinking products to organizations that demand the best solution for their needs.

Biscom is committed to providing the best technical support to our customers. We have support engineers that know our products inside and out, and if there is a problem they can't solve, we immediately assign a software engineer to the problem. We pride ourselves in being the easiest company to work with and have received numerous accolades for helping our customers with deploying our products, answering problems, and training. And you're dealing with a support staff and engineering team that is directly part of our company, not through a reseller, or third party vendor. Not only do we help customers with any issues, we actively listen to our customers who have been instrumental in the evolution of our products through thoughtful product and feature suggestions.

Major benefits of choosing Biscom include:

  • The right technology for the problem at hand
  • Security, tracking, and reporting features, and the easiest user interface to send and receive files
  • Proven technology leader and innovator, since 1986
  • Thousands of satisfied customers and a large number of Fortune 500 and 1000 companies around the world
  • The best and brightest engineers who hail from MIT, Stanford, Harvard, and California Institute of Technology
  • Unparalleled support, with direct input into future product features

 

If there are any questions, concerns, or feedback, please feel free to let us know. Call us or email us at support@biscomdeliveryserver.com – we're always looking to hear from you.

How to Reach Us

Biscom, Inc.
321 Billerica Rd.
Chelmsford, MA 01824

Toll free: 800-477-2472
Direct: 978-250-1800
Fax: 978-250-4449

Sales
978-367-3612
sales@biscomdeliveryserver.com

Support
978-250-8355
support@biscomdeliveryserver.com

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